We're from Bilbao.
And we're here to change
the taxi industry for good.
We're not a big corporation. We're a small, local and very stubborn team that believes the taxi industry deserves better: more digital, more transparent and more convenient for passengers.
It all started in Bilbao with a frustration
We were regular taxi users travelling to the airport. And every time we booked, something went wrong: uncertain prices on arrival, no way to manage the booking online, impossible to add stops or coordinate with the driver when a flight was delayed.
So in 2021 we decided to do something about it. Not to build a big corporation or become another Cabify. But to create a platform that puts technology at the service of local drivers — and makes life much easier for passengers.
We're still a small team based in Bilbao. We know every street in Bizkaia, we know the drivers, and we know exactly what someone needs when they have to catch a flight at 6 in the morning.
Bilbao Airport Taxi
Founded in Bilbao · 2021
Mission
Digitalise the taxi industry in Bilbao and make it better for everyone.
Vision
Become the reference airport transfer service across the Basque Country.
Values
Transparency, punctuality and respect for both passenger and driver.
We're not a big company.
And that's an advantage.
Large transport platforms don't know Bilbao, don't know its drivers and don't answer the phone at 4am. We do.
Real technology, no fluff
We built from scratch an online booking system, real-time flight tracking and a route optimisation algorithm. No shortcuts, just hard work.
On the driver's side
We work with officially licensed taxi drivers. We're not competing with them — we're their digital tool. They bring the expertise; we bring the technology.
Fixed price, always
We hate bill surprises. The price you see before confirming is the price you pay. VAT included, no night surcharges, no taximeter, no tricks.
Hassle-free cancellation
Life changes and so do flights. That's why we offer free cancellation up to 1 hour before your trip. One click from the dashboard and you're done.
Human support 24/7
At 3am, when your flight has been delayed by 2 hours, you don't want to chat with a bot. There's a real person on the other end of the line. Always.
We track your flight
Add your flight number when booking and your driver can see its real-time status directly from the booking detail. If there's a delay, pickup adapts automatically.
Over 3 years operating in Greater Bilbao
Since 2021 we've been taking passengers from across the province to Bilbao Airport (BIO). Bilbao, Barakaldo, Getxo, Portugalete, Santurtzi, Sestao, Erandio, Leioa — we know every route and every rush hour.
We've completed over 8,000 trips with an average Google rating of 5 stars. But the numbers aren't what we're most proud of — it's knowing that passengers now wouldn't book any other way.
Certified local drivers
All our drivers hold a municipal licence issued by Bilbao City Council. They are local professionals who know every street in Bizkaia and have access to the BUS/TAXI lane.
- checkMunicipal licence — Bilbao City Council
- checkExclusive access to BUS/TAXI lane
- checkPassenger insurance included
- checkMostly hybrid and electric fleet
- checkNo surge pricing, ever
Guaranteed free cancellation
Cancel for free up to 1 hour before your trip from the online management dashboard. No calls, no forms and no penalties. You're in control.
"Bilbao's taxi industry has worked the same way for decades. We believe it can be much better — and we're here to prove it."
Bilbao Airport Taxi team · Bilbao, Basque Country
Have a question?
We're here to help. By phone, WhatsApp or email — whatever works best for you.
Got a flight coming up?
Book your Bilbao Airport taxi in under 2 minutes. Fixed price, pay the driver on arrival, free cancellation.
event_available Free cancellation up to 1h before · Pay on arrival · Available 24/7